Hi,
I recently bought CapCut PRO subscription on my PC. I also would like to use the software on my iPhone. I want to know if the same subscription available on PC can be used on mobile as well. Do we need to separately buy a subscription or can they be synced with each other.
Hi,
Yes. CapCut Pro offers cross-platform functionality, meaning it allows you to access your subscription across multiple devices, including both PC and iPhone. To ensure seamless access to your Pro features on your iPhone, follow these steps:
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Log in with the same account:
- Ensure you are using the same CapCut account on both your PC and iPhone.
- If you haven't created an account yet, sign up on your PC and then log in on your iPhone using the same credentials.
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Use the QR code feature:
- On your PC, open CapCut and navigate to the login screen.
- Select the option to log in via QR code.
- On your iPhone, open CapCut and choose the option to scan a QR code.
- Scan the QR code displayed on your PC with your iPhone to link the devices.
- Watch the below video to see how it is done
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Restart CapCut on both devices:
- After linking, restart CapCut on both your PC and iPhone to ensure the Pro features sync correctly.
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Use the 'Restore Purchase' option:
- Open the CapCut app on your device.
- Navigate to your profile or settings.
- Look for the "Restore Purchase" or "Restore" option, often found at the bottom of the subscription page.
- Tap this option to restore your Pro features.
- Watch the below video to see how to restore purchases on app store
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Clear CapCut app cache:
- On your mobile device, go to Settings > Apps > CapCut.
- Tap on "Storage" and then "Clear Cache."
- Reopen CapCut and check if your Pro features are restored.
By following these steps, your CapCut Pro subscription should be accessible on both your PC and iPhone without the need for a separate purchase. This cross-platform compatibility enhances your editing experience across devices.
To ensure seamless access, try logging into the CapCut app on your iPhone using the same login method (e.g., email, Google account, Apple ID, TikTok account) you used when you purchased the subscription on your PC. Ensure that the CapCut Account ID reflects the same number on both PC as well as iPhone.
If you encounter any issues, it is recommended to check the account settings within the CapCut app on both your PC and iPhone to ensure they are linked to the same account.
If problems persist, contact CapCut support by emailing at [email protected].
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