Exporting videos with auto captions - PRO version - Not syncing with audio

Hi,

Based on your query, it looks like a glitch where the auto‑generated captions aren’t dynamically syncing with the audio after export—even though they display correctly inside the editor.

This happens because templates often modify clip timing, add transitions, or introduce effects that shift the audio track, throwing off the original caption sync.

Why this happens:

1. Template timing adjustments – Templates alter the timeline by changing clip durations, adding effects, or introducing transitions, which can desynchronize pre-existing captions.
2. Captions are not dynamically linked – Auto-generated captions in CapCut are static elements that don’t automatically adjust when the timeline is modified.
3. Template Conflicts – Some templates have built-in text or captions that may override or interfere with auto-generated captions.

We recommend you to try out the below steps:

Regenerate Captions After Applying the Template

• Always apply your chosen template before generating captions to ensure they sync with the modified timeline.
• If you generated captions before applying the template, remove them entirely.
• After the template is applied, use CapCut’s auto-caption feature again to create properly synced captions.

 Check caption settings and timeline sync

• After generating auto‑captions, manually review and adjust their timing in the timeline. Sometimes the captions are generated but not properly aligned with the speech. Drag the caption blocks so that their start and end times match the audio exactly.
• Look for the toggle within the text or caption settings labelled “Animate captions” or “Dynamic captions.” Enabling such option helps the text follow the dialogue during playback.
• If captions appear too early or late, manually split or merge them to match the edited audio.

Verify Template Compatibility:

• Certain CapCut templates may not support dynamic caption behavior. Try switching to another text template known to support animated or dynamic captions.
• Due to certain mismatch, a template that appears free in the editor might be classified as a Pro feature for export, which can interfere with proper functionality.
• Some templates include built-in text overlays that might interfere with your auto-generated captions. Remove or disable them if needed.
• If possible, test by creating a short clip with a different caption style to see if it exports dynamically as expected.

Ensure correct export settings

• Double-check export settings to confirm that captions are included in the final video.
•  Sometimes the export process can “flatten” interactive elements into a static overlay if certain settings aren’t enabled. Double-check that your export settings (codec, resolution, and bitrate) match your project’s settings and that there are no additional options to “burn” captions in a static way.
•  Try using a different export preset (for example, switching between “High Quality” and “Standard”) to see if the dynamic elements come through.

Update or reinstall CapCut:

• Ensure you’re running the latest version of CapCut for Windows. Updates sometimes resolve issues like these.
• If you already have the latest version, consider reinstalling the app to rule out corrupted installation files.

Contact CapCut Support:

• If the problem persists despite these adjustments, it may be a bug affecting your account or the specific version of the Windows app. As a Premium user, you should be able to get dedicated support at [email protected].
• Explain through email that, although the captions appear interactive in the editor, after export they are static and not following the dialogue, and include details about your project settings and the template you’re using.