I sent an invitation code to a friend and he downloaded CapCut on his computer for the first time. When he tried to sign in for the Free CapCut Pro, there was no Pop up space to enter the Invitation Code so he just signed in. Now we (my friend and I) didn't get the free 7 days. How can we fix this?
Hi,
If you are experiencing difficulties with the CapCut Pro invitation process, where the prompt to enter the invitation code doesn't appear during the initial sign-in. To resolve this, you can try the following steps:
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Restart CapCut: Close the CapCut application completely and then reopen it. Sometime upon reopening, the invitation code prompt appears.
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Locate the gift box icon: Within the CapCut interface, look for a gift box icon near the "Join Pro" button. Clicking on this icon allows your friend to enter the invitation code manually.
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Reinstall CapCut: Uninstalling and then reinstalling the CapCut application can sometimes trigger the invitation code prompt during the new installation.
- Read the conditions of the program from here. Make sure you meet all the criteria mentioned therein, otherwise you might not be eligible for the invitation program and hence you are not seeing a prompt to enter the invitation code.
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If the above steps don't work, it is advisable to reach out to CapCut's technical support team for assistance. They can be reached at [email protected] They can provide guidance tailored to your specific situation.
For a video guide on this process, you might find the following video helpful:
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