Not able to find join capcut pro button

I have the same issue.

I´m using CapCut for desktop and there is no option to upgrade to Pro.

Hi,

The "Join CapCut Pro" button or the option to subscribe is typically found in a few common locations within the CapCut desktop application. Explore these following areas within CapCut to find it:

Where to look for the "Join CapCut Pro" button?

1. Accessing the CapCut Pro subscription:

   To subscribe to CapCut Pro, follow these steps within the app:

   • Mobile App:
     1. Open the CapCut app on your device.
     2. Tap on the "Me" icon located at the bottom right corner.
     3. Look for a banner or section labeled "CapCut Pro" just below your profile picture.
     4. Tap on this banner to view subscription options and proceed with the purchase.

   If you don't see the "CapCut Pro" section:

   • Ensure you are using the latest version of CapCut. Update the app via the Google Play Store or Apple App Store.
   • Region Restrictions: Some features might not be available in all regions. It is possible that the subscription service is not currently offered in your country.

2. Within the export window: This is often the most direct place to upgrade when you encounter a Pro feature.

   • Go to export your project by clicking the "Export" button in the top right corner of CapCut.
   • In the Export settings panel, look for any prompts or buttons related to "CapCut Pro," "Upgrade to Pro," "Join Pro," or similar wording. Sometimes, if your project uses a Pro feature, the export window will directly prompt you to upgrade at this point.

3. Account/profile section: Your account or profile area within CapCut is another common place to manage subscriptions.

   • Look for a "Me" or profile icon within the CapCut interface. It's often in the top right corner or bottom menu, depending on the exact version.
   • Click on your profile icon. In your account settings, you should find options related to your subscription status and a button to "Join CapCut Pro" or "Upgrade."

4. Settings/preferences menu: Sometimes, subscription options are located within the general settings menu.

   • Look for a "Settings" or "Preferences" menu option in CapCut. This is often found in the top menu bar (File, Edit, View, etc. on Windows, or in the CapCut menu on Mac).
   • Within the Settings menu, explore sections like "Account," "Subscription," or "General." You might find the "Join CapCut Pro" option within one of these settings areas.

Troubleshooting steps if you still can't find the button:

1. Restart CapCut: A simple restart can often resolve temporary interface glitches. Close CapCut completely and reopen it, then check the locations above again.

2. Check for CapCut updates (ensure you have the latest version): Make sure you are running the most up-to-date version of CapCut desktop.

   • Go to the CapCut website or the app store you used to install CapCut and check for any available updates.
   • Install any updates and then relaunch CapCut to see if the "Join CapCut Pro" button appears.

3. Reinstall CapCut (if updates don't help): If updating does not resolve the issue, try uninstalling and then reinstalling CapCut desktop. This can sometimes fix deeper software problems that might be affecting the interface.

Alternative ways to Subscribe through CapCut website:

If you still cannot find the "Join CapCut Pro" button within the app itself, you can try subscribing directly through the CapCut website:

1. Go to the CapCut website: Open a web browser and go to the CapCut website.
2. Navigate to the Pro subscription page: Look for a "Pro," "Pricing," or "Subscription" section on the CapCut website. The website should have information about CapCut Pro and options to subscribe.
3. Subscribe on the website: Follow the website's instructions to subscribe to CapCut Pro. You will likely need to create or log in to your CapCut account on the website.
4. Restart CapCut app and log in: After subscribing on the website, fully close and restart your CapCut desktop application. Ensure you are logged into the same CapCut account within the desktop app that you used to subscribe on the website. The Pro features should then be activated in the desktop app.

If you Still have Issues, contact CapCut support:

If you have tried all of these steps and still cannot find the "Join CapCut Pro" button or activate your subscription, it's important to contact CapCut support directly at the email [email protected].

Alternatively, within the CapCut app, navigate to settings and look for a "Help" or "Support" option to report your issue. You can use the contact form from here.

Explain that you want to subscribe to CapCut Pro but cannot find the button in the app, and that you need to export a project urgently. They should be able to provide specific guidance or resolve any account or billing issues preventing you from subscribing.

If CapCut Pro isn't accessible in your location, you might consider alternative video editing software that offers similar features and is available in your region.

Let us know if you try these steps and if you are able to find the subscription option or if you need further assistance. It's important to get this resolved quickly so you can export your project.