i am pretty new to capcut. once i accidentally clik on extract audio. from then to now when i want to export anything even without change it says "You are using the following pro feature/material extract audio". i reinstall the capcut. change the login. but nothing work. when i totally remove audio it will then allow to export. i check for extract audio but it showing nothing where. you can see nothing attach to my timeline.
Hi,
If you are facing problem with extract audio becoming PRO feature now, and want to know how to remove it for seamless exports you can read the below posts:
https://www.capeditcut.com/community/capcut/extract-audio-feature-now-pro/
the above articles could not help. note i am using windows 11 and capcut pc version.
I think this is a technical issue or some type of mistake from capcut that they store my data as pro or labelled as pro. i uninstalled the latest version and install older version. but after some hours even without update or anything else with same older version it says you are using following pro feature even tho i just dragged and drop image/audio from my media without utilising any feature or even without editing. in the attach file you can clear sea i don't edit anything but still says you are using pro.
@jatt-gondal-5 Hi, We think this issue is very technical in nature and can only be addressed by the technical support team. We are presuming you went through all the steps mentioned in the earlier posts whose links we have shared above. In this case we recommend you to write a detailed email to [email protected]. Mention the issue you are facing, if possible, attach all the screenshots. They should be able to help you with this.
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