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Age verification login error


0d697ab094ae0b1ef73c8fe7f2baae58?s=80&r=g
Posts: 1
 Lucy
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Topic starter
(@Lucy)
New Member
Joined: 10 months ago

I am trying to post a video on capcut but it is not letting me login saying i am banned for 24 hours. Reason being less than 14 years of age. I am 27 years age and have submitted driving license as proof of age. Currently awaiting confirmation to unlock my account. Please help.

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0bb13e1b2f33e87864d0473e7d592fa8?s=80&r=g
Posts: 31
Admin
(@admin)
Member
Joined: 10 months ago

Hi.

In such cases you need to wait for sometime before you try to login. Read the detailed guide here about login issues on CapCut. Generally this happens if you inadvertently enter an incorrect birth date which system considers as minor ineligible to use CapCut. Try logging in after few minutes and see if that solves your issue.

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