Hello, when I import a video that originally has sound, the sound does not play in Capcut. I can add a separate audio track and that works fine, but I can't seem to use the original audio that is part of the video. I have checked that the track is not muted, and the volume is set where it should be. But when I preview play the project, there is no sound and if I export, there is also no sound. Please help!
There is a detailed guide regarding syncing your audio into the video files. You can read it here.
When I edit in capcut the audio is synced perfectly with the video. But when I export (no matter in what quality 4K, 2K or 1080p) the audio is not synced anymore and is delayed.
I have been experiencing this issue for a while. I can't edit because the audio is delay which makes my edits off beat. I have to export just to check if it's on beat and honestly, it's very hard. Please fix this asap.
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