Capcut buggy

Hi 

You are facing problem with CapCut browser version, specifically crashes on the homepage and problems with text-to-speech. 

Follow these steps in order to resolve:

1. Browser crashes on CapCut homepage:

• Browser Compatibility/Issues:

* While CapCut aims for broad compatibility, some browsers or versions might have conflicts.
* Try using a different browser (Chrome, Firefox, Edge, Safari) to see if the issue persists.
* Ensure your browser is up-to-date. Outdated browsers are prone to bugs and compatibility problems.
* Clear your browser's cache and cookies. Corrupted data can lead to crashes.
* Disable browser extensions. Some extensions can interfere with web applications.

• CapCut server load/issues:
  * Sometimes, CapCut's servers might be experiencing high traffic or temporary issues. This can lead to crashes. Try accessing CapCut after some time.

• Hardware limitations:
  * If your computer has limited resources (RAM, CPU), running a resource-intensive web application like CapCut can cause crashes.
  * Close other unnecessary programs while using CapCut.
  * A unstable internet connection may cause the browser to crash while loading the page.

Troubleshooting steps for browser crashes:

• Update your browser:

* Go to your browser's settings and look for an "Update" option.

• Clear cache and cookies:
  * In your browser settings, find the "Privacy and security" or "History" section.
  * Select the option to clear browsing data, and make sure to include cache and cookies.
• Disable extensions:
  * Go to your browser's extensions or add-ons page and disable all extensions.
  * Then, try accessing CapCut again. If it works, re-enable extensions one by one to identify the culprit.
• Try a different browser:
  * Install and try using a different browser to see if the problem persists.
• Restart your computer:
  * A simple restart can often resolve temporary software glitches.
• Check internet connection:
  * Run a speed test to verify your internet connection. restart your modem/router.

2. Text-to-Speech "Something Went Wrong" error:

• CapCut server issues:
  * The text-to-speech feature relies on CapCut's servers. Temporary server problems can cause errors.
• Text input issues:
  * Ensure your text is correctly formatted. Avoid special characters or excessive punctuation that might confuse the text-to-speech engine.
  * Very large blocks of text can also cause issues. try smaller sections.
• Browser/connection problems:
  * Similar to the homepage crashes, browser issues or a poor internet connection can interfere with the text-to-speech feature.

Troubleshooting steps for Text-to-Speech errors:

• Check your internet connection:
  * Ensure you have a stable internet connection.
• Simplify your text:
  * Try using shorter, simpler sentences.
  * Refreshing the Capcut page can sometimes fix temporary glitches.
• Try a different browser:
  * As with the crashing issue, a different browser might work better.

Follow Proper Steps for Text-to-Speech:

Add Text: In your project, navigate to the 'Text' section and add your desired text.

Apply Text-to-Speech: Select the text box, then choose the 'Text-to-Speech' option. Pick a voice that suits your project.

Confirm and Apply: After selecting the voice, confirm your choice to apply the voiceover to your text.

For a visual guide on using the text-to-speech feature in CapCut, you might find this tutorial helpful:

• Important Note:
  * Since you're using the browser version, remember that its performance can be heavily influenced by your internet connection and computer's capabilities.
  We hope these troubleshooting steps help you resolve the issues you're experiencing with CapCut.