Capcut does not start

I have the same issue, I can't open ANY project without it prompting to update, which I do and it still doesn't open. Ridiculous! I am working on a two week project and need to continue. 

HOW do you install from WITHIN the program?

Hi,

It is unusual for the latest version of CapCut to fail to launch after a fresh installation from the official source. The workaround you discovered – installing an older version and then updating – is clever, but it shouldn't be necessary for normal operation.

Let us see  why you might be experiencing this issue and what you can do:

Possible reasons for CapCut not starting on first install in the latest version:

• Installation file corruption: Although you downloaded from the official site, there is a small chance the installer file itself was corrupted during download. This can happen due to internet interruptions or other issues.
• System compatibility issues: While CapCut aims to be compatible with a range of systems, there might be specific configurations on your computer that are causing a conflict with the latest version. This could be related to your operating system version, graphics drivers, or other software.
• Background processes or conflicts: Other programs running in the background on your computer could be interfering with CapCut's startup process. This is less common, but possible.
• Antivirus or firewall interference: Your antivirus or firewall software might be mistakenly blocking CapCut from launching, especially if it's a very recent version that the security software hasn't fully recognized yet.
• Software bugs: While official releases are tested, software can still have bugs. It is less likely for a major startup issue to go unnoticed, but it's not impossible that there's a bug in the very latest version affecting certain systems.

Is this normal?

No, this is not normal behavior for CapCut. Ideally, installing the latest version from the official site should result in a program that launches without issue. The fact that you need to use a workaround suggests there's something preventing the latest version from working correctly on your system initially.

Recommended steps to troubleshoot and potentially fix the issue:

1. Restart your computer: A simple restart can often resolve temporary software glitches or conflicts. Try restarting your computer and then attempting to launch the latest version of CapCut again.
2. Re-download the installer: Download the latest CapCut installer from the official website again. This will ensure you have a fresh, uncorrupted copy of the installer file.
3. Run as administrator: Right-click on the CapCut installer file and choose "Run as administrator." This gives the installer elevated permissions, which can sometimes resolve installation issues related to system access.
4. Temporarily disable antivirus/firewall: As a temporary test, try disabling your antivirus and/or firewall software before installing and launching CapCut. If this resolves the issue, it indicates that your security software is interfering. If this is the case, you'll need to configure your antivirus/firewall to allow CapCut to run properly (usually by adding it to an "exceptions" or "allow" list). Remember to re-enable your security software immediately after testing. Ensure CapCut is permitted through your Windows Defender Firewall.
5. Check system requirements: Double-check the details in the link provided above to ensure your computer meets the minimum system requirements for the latest version. Pay attention to the operating system version, RAM, and graphics card specifications.
6. Update graphics drivers: Outdated graphics drivers can sometimes cause software launch issues. Visit the website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download and install the latest drivers for your card.
7. Clean boot: Perform a "clean boot" of your computer. This starts Windows with a minimal set of drivers and startup programs, which can help isolate whether another program is causing a conflict. You can search online for "how to perform a clean boot in Windows" for instructions specific to your operating system. After a clean boot, try installing and launching CapCut again.
8. Microsoft Store: If the direct installer doesn't work, try installing CapCut from the Microsoft Store.
9. Missing media components: Install the Media Feature Pack, especially if you're using Windows N editions.
10. Report the issue to CapCut support: Since you are using the official version and experiencing this problem, it's important to report it to CapCut's support team. They can investigate further, potentially provide more specific troubleshooting steps, or acknowledge if it's a known issue they are working on. You can contact them by emailing at [email protected].

Watch the below tutorial on a guide on above steps:

Regarding your workaround:

Your workaround of installing an older version and then updating is a good temporary solution to get CapCut working. It suggests that the issue might be specifically with the initial installation process of the latest version, rather than with the program itself once it's running. You can continue to use this method if it works reliably for you. However, it's still worth investigating the root cause to ensure you're not missing out on any potential fixes or improvements in a clean installation of the latest version.

By systematically trying these steps, you should be able to pinpoint the reason why the latest CapCut version isn't starting directly and hopefully find a permanent solution.