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Capcut pc does not open after I downloaded it


1cd8c9cc537c0b18f726fff44657df49?s=80&r=g
Posts: 1
Guest
Topic starter
(@Sergei)
New Member
Joined: 7 months ago

capcut pc does not open after i downloaded it, i have everything i need and for some reasons it does not open after i installed it, i click on it shows it loads, it stops and then nothing happens. Please fix it cause i need it, i have windows 11 and everything you need for capcut

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dca854dc8f58f1a4881459a2cbe3c981?s=80&r=g
Posts: 1
Guest
(@Mastico)
New Member
Joined: 7 months ago

I am facing the same problem.

After installing capcut, I performed the installation and it doesn't ask to restart or anything like that, I just click to accept and it closes the installer.

The CapCut App remains on the desktop after clicking it does not open, it goes up in the task manager, but it disappears immediately.

I'm downloading it from the Microsoft Store and from the website itself, both still have the same problem.

I installed directX 11.

I updated my video driver and windows, specifications;
PROCESSOR: RYZEN 5 5600X
MEMORY: 16GB 3200
VIDEO CARD: RTX 3060 12GB
STORAGE: 500GB SSD

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0bb13e1b2f33e87864d0473e7d592fa8?s=80&r=g
Posts: 31
Admin
(@admin)
Member
Joined: 7 months ago

Hi,

Can you check out if the minimum requirements for CapCut PC is being met? Can you try uninstalling it from your system and try installing once again?

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1 Reply
1bcd426b95d8c0c8a85af57d388ebc2e?s=80&r=g
Guest
(@Crunchy)
Joined: 6 months ago

New Member
Posts: 1

@admin The same thing. I've re-installed 2 times, one from Microsoft Store e another from capcut.com, but don't change anything and I have all the requirements to open the .exe

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ddedbbb49fd2d0ee51a8f69574b90193?s=80&r=g
Posts: 1
Guest
(@Dmitrii)
New Member
Joined: 7 months ago

Hello.
I have the same problem - after installation on my PC nothing happens.
The system is higher than recommended.
I downloaded it from the site, from the MS store, or alternatively from the admin link.
I uninstalled it after installation, rebooted the PC, installed it again - it doesn’t start.
What do I need to do so that I can use the program?

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0fd145efc4930901deeebef70cb4120f?s=80&r=g
Posts: 2
Guest
(@David Samper)
New Member
Joined: 2 months ago

Hi, I have the same Issue. Here the summary, of ocurse I've installed it and unisintalled it several times.

I am facing a persistent issue with CapCut not launching on my new HP Victus laptop. Despite the system being well-equipped with an 11th Gen Intel Core i5-11400H processor, 16 GB of RAM, and running the latest Windows 11 Pro (version 23H2, build 22631.3958), CapCut fails to start. The specific problems involve errors related to the ucrtbase.dll file, with the exception code 0xc0000409 indicating a potential buffer overflow. Additionally, I've encountered a manifest conflict suggesting a version incompatibility between required components.

I've tried various troubleshooting steps, including system file checks (SFC), updating Microsoft Visual C++ redistributables, and utilizing the DISM tool, but none have resolved the issue. The application also throws a contextual activation error pointing towards deeper compatibility issues between component versions.

Has anyone experienced similar issues with CapCut on a similar system setup? Any suggestions or workarounds to get CapCut running would be greatly appreciated.

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71f56d242e0e471e9e3b8aa4a6046abf?s=80&r=g
Posts: 2
 eyal
Guest
(@eyal)
New Member
Joined: 1 month ago

i have the same problem

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