When using your captioning tool text-to-speech using SRT substitutes, I noticed that many audio clips are missing, especially for larger SRT files, particularly those longer than 1 hour, here I use a 2-hour SRT test, attached figures as proof. I would not consider paying for this software if it has such significant flaws. However, Interestingly, when using your Chinese version, I encountered no such errors.
I am concerned there might be discrimination in your software production. Kindly address this issue. Otherwise, I can only take this as discrimination against English users. And I will post on social media.
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