double title while exporting

Hi,

From what you have described it suggests there is some kind of layering or duplication happening that is not immediately obvious.

Here is a breakdown of potential causes and how to address those:

Possible causes:

Duplicate title tracks:

• The most common cause is accidentally having two title tracks layered on top of each other in your CapCut timeline. Even a slight offset can create that "double" effect.

Cached data/glitches:

• Sometimes, CapCut's internal cache or temporary files can become corrupted, leading to rendering errors.

Export settings:

• Certain export settings might occasionally contribute to unexpected rendering results.

Software Bugs:

• Like any software, CapCut can have bugs. Occasionally these bugs can cause rendering errors.

Overlapping text elements:

• It is possible that there are two text elements that are so close together that when the video is rendered it looks as though there is a double title.

How to proceed to solve this problem:

Thorough timeline inspection:

• Carefully examine your CapCut timeline. Pay close attention to all title or text tracks.
• Ensure there are no duplicate tracks layered on top of each other.
• Check for any hidden or partially obscured title elements.
• Zoom in on the timeline to make sure that there is no slight overlaps of text elements.

Title track isolation:

• Temporarily hide or mute all other tracks in your timeline except the title track.
• Export the video. If the double title is still present, the issue is definitely within that track.

Recreate the title:

• If you suspect a corrupted title element, delete the existing title track and recreate it from scratch.

Clear CapCut cache:

• Access the CapCut's  preferences option in order to clear the cache.

Check export settings:

• While less likely to cause a double title, once check your export settings.
• Try exporting with different settings (e.g., different codecs, resolutions) to see if the issue persists.

Avoid adding a cover image:

• When exporting, refrain from setting a cover image, as this can create additional files or overlays.

Other options:

• Ensure you're using the latest version of CapCut. Software updates often include bug fixes.
• If all else fails, uninstalling and reinstalling CapCut can resolve underlying software issues.
• A simple computer restart can often solve many software related issues.

If the problem persists then reach out to CapCut's customer support at [email protected].

Provide with details about your issue, including screenshots or screen recordings if possible. This will help them understand and diagnose the problem.