Hi Emma. We understand that you are currently facing issue with the Enhance Image function of CapCut.

We recommend you to try out the below troubleshooting steps and let us know if it works out:

• Restart CapCut: Close and reopen the app to resolve temporary glitches.
• Restart Your Device: A fresh reboot can clear minor system errors.
• Check Internet Connection: A stable connection is essential for cloud-based features.
• Clear CapCut Cache: Clear the app cache and data to refresh its functionality.

CapCut-Specific Troubleshooting

• Update CapCut: Ensure you're using the latest app version from the Google Play Store or Apple App Store.
• Re-login to Your Account: Logging out and back in can refresh your account status.
• Create a New Project: Import your video into a new project to rule out file-specific issues.

Project-Specific Troubleshooting

• Check Video File Size & Complexity: Large or complex files may overload the feature. Try using a shorter clip or reducing effects.
• Disable Other Effects: If you're using multiple effects, try disabling them to see if "Enhance Image" works properly.

If the issue persists, reach out to CapCut support team at [email protected] with the following details:

• A description of the problem (e.g., "Enhance Image" stops at 90%).
• Troubleshooting steps you've already tried.
• Your CapCut account email, device model, and operating system.
• A screenshot or short video of the error message.
• Visit CapCut's social media pages (Facebook, Twitter) or community forums for updates on ongoing issues.

If you are not sure about your editing skills, it is always better to check out tutorial videos online to ensure you are following the right steps. Do watch this below video tutorial on Enhance Image function of CapCut PRO

Hopefully, these steps help resolve your issue! If not, CapCut support can provide further assistance.