If you're experiencing issues with subtitles in CapCut, here’s how to fix it:

Identify the Problem

• Does the issue affect all videos or just one? If it’s just one, the video file might be the problem.
• Which subtitle method are you using? Try switching between manual text, auto-captions, or importing a subtitle file.
• Test with a short video (a few seconds) to see if the issue persists.

Fix CapCut App Issues

• Force close and reopen CapCut.
• Clear cache: Go to Settings > Apps > CapCut > Storage > Clear Cache.
• Reinstall CapCut if issues persist.

Check Video File Issues

• Convert the file to MP4 if it's in an unusual format.
• Ensure the video isn’t corrupted by playing it in another app.
• Reduce resolution or file size if the video is very large.

Fix Subtitle File Issues while Importing Subtitles

• Ensure the file is .srt or .vtt format.
• Use UTF-8 encoding for proper character display.
• Check the subtitle file for formatting errors in a text editor.

5. Device-Related Fixes

• Restart your device to clear potential software conflicts.
• Check storage space—low space can cause app instability.
• Close other apps to free up RAM for smoother editing.

If the problem persists, contact CapCut support at [email protected] and provide details such as Device model, CapCut app version & OS version, Detailed description of the glitch & troubleshooting steps tried.

By following these steps, you should be able to resolve the subtitle issue and keep your video edits running smoothly!