Hello, I can't seem to remove my card information saved on the CapCut application. Can you please help how to remove it?
CapCut does not provide a direct option to remove your credit card information. This is common issue for most of the subscription-based services such as CapCut.
However, here are ways to manage your payment information:
1. Cancel Your Subscription
- The best way to stop future charges is to cancel your CapCut Pro subscription via the app, Google Play Store, Apple App Store, or the CapCut website.
Since payment details are tied to active subscriptions, canceling your subscription will prevent further charges.
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On Android (Google Play Store)
- Open Google Play Store.
- Tap on your profile icon (top right).
- Select Payments & Subscriptions > Subscriptions.
- Find CapCut Pro and tap Cancel Subscription.
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On iPhone/iPad (Apple App Store)
- Open Settings on your iPhone.
- Tap Apple ID > Subscriptions.
- Locate CapCut Pro and tap Cancel Subscription.
2. Remove Payment Method from App Store
Once the subscription is canceled, you can remove your payment method:
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For Google Play Store
- Open Google Play Store.
- Tap your profile icon > Payments & Subscriptions > Payment methods.
- Select your card and tap Remove.
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For Apple App Store
- Go to Settings > Apple ID > Payment & Shipping.
- Select your card and tap Remove Payment Method.
3. Contact CapCut Support
- Reach out to CapCut’s customer support at [email protected] for guidance on managing or removing your payment details.
- Alternatively, open the CapCut app → Go to Me → Tap Settings → Select Help & Support.
4. Use a Virtual Card
- Consider using a virtual credit card for online subscriptions. These disposable card numbers protect your real details and add an extra layer of security.
5. Monitor your transactions
- Regularly check your bank statements for unauthorized charges and report any suspicious activity to your bank.
6. If none of the above tips work then contact your Bank
- If needed, you can block or cancel your card through your bank to prevent future transactions.
Additional Security Tips
- Review CapCut’s Privacy Policy to understand how your payment details are stored.
- Strengthen Account Security by using a strong password and enabling two-factor authentication if available.
Although CapCut does not currently offer a direct way to remove your card, these steps can help you take control of your account and payment settings.