There's a notification "Frekuensi kunjungan terlalu sering" how did we fix that?
Hi,
That message is basically CapCut telling you “you’re trying too often”
“Frekuensi kunjungan terlalu sering” = “Access/login frequency is too high.”
Here’s how to fix it, step by step (do these in order):
1. Stop trying to log in (important)
CapCut rate-limits logins.
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Wait 15–60 minutes (sometimes up to 24 hours if it was many attempts)
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Don’t keep retrying during this time or the timer resets
2. Switch your internet connection
This error is often IP-based.
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Turn Wi-Fi → mobile data (or the opposite)
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Or restart your router
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Avoid VPNs for now (VPNs can trigger this faster)
3. Restart + clear CapCut app data
If you are on Android:
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Settings → Apps → CapCut
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Storage → Clear cache (not data first)
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Force stop → reopen
If that doesn’t work:
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Clear data (you’ll need to log in again)
On iPhone:
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Delete CapCut → restart phone → reinstall
4. Try a different login method
If you usually log in with:
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TikTok → try Google / Email
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Google → try Email
Sometimes one method is temporarily blocked, not all.
5. Check date & time settings
Sounds random, but it matters:
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Set Date & Time → Automatic
Wrong system time can cause repeated auth failures.
6. Last resort: wait it out
If nothing works:
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The block is likely server-side
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24 hours almost always clears it completely
What NOT to do
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Don’t spam login attempts
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Don’t switch VPN locations repeatedly
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Don’t create multiple new accounts quickly
That’s how accounts get flagged harder.
Can you provide a little more information such as below:
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Android or iPhone?
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Login method (TikTok, Google, email)
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About how many times you tried logging in
We will tailor the fix exactly for your case
