Issue with broken player and timeline (Desktop)

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Oraculum

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May 30, 2024 6:19 am

(@Oraculum)

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Joined: 4 months ago

Basically after launching CapCut when I play the video a few times it randomly just stops, I can't resume it anymore, the frame stays still, the audio bugs sometimes and plays without the line moving along the timeline and I just can't do anything to work on it. Even exporting is bugged out and doesn't work and going back to menu takes idk, 20-30 seconds

I have already tried:

clearing cache, proxy
reinstalling

moving the CapCut to another partition because I had it before on the one with system
changing settings
deleting effects

Fun fact: everything started when I added a transition to the first image

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Anonymous

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Jun 03, 2024 7:24 pm

(@Anonymous)

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Having same issue here , I opened the event viewer in Windows and there is a lot of error concerning capcut. Are you on AMD Processor too ?

Activation context generation failed for "C:\Users\monpc\AppData\Local\CapCut\Apps\CapCut.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.3672_none_6ec0f0a887fe525b.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.3672_none_2713b9d173822955.manifest.

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Anton Gege

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Jun 04, 2024 3:08 am

(@Anton Gege)

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Joined: 4 months ago

Hello, I'm encountering exactly the same issue. I've tried it on several PCs, and on those with an AMD processor, the problem repeats itself. Maybe there's a connection between the processor and the issue encountered on CapCut?