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Feb 19, 2024 10:37 am
Hello,
I have a problem regarding the ai tool. On the web app ,for the background magic for products, you are not able to scroll down using your mouse, the side bar or the arrow keys although it does work occasionally. You need to scroll down to see the different images relating to the theme. I have attached a screenshot to show you what I mean and have tried on 2 more different devices but it still doesn't work. I hope I can be enlightened to the cause of this problem and it can be resolved shortly.
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Feb 19, 2024 2:35 pm
For the capcut ai product photos, I'm not able to scroll down to select the background. There is no scroll button even using the down arrow key on my computer it only works occasionally. Please may you solve this, kind regards