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Aug 13, 2024 4:16 am
Dear Customer Support Team,I am writing to seek your assistance regarding the renewal of my CapCut Pro subscription. My account recently ran out of funds, and as a result, the Pro subscription was canceled. However, I'm uncertain whether the cancellation was successfully processed. I'm concerned that if I attempt to renew my Pro subscription, I might be charged twice.Could you please confirm the current status of my Pro subscription? If necessary, I would appreciate guidance on how to safely renew without the risk of double charging.Thank you for your time and assistance. I look forward to your prompt response.Best regards,
Larry
[email protected]