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Unable to delete account / cancel capcut pro auto-renewal

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(@kumaravel)
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Joined: 4 weeks ago

I need to cancel my auto-renewal

 Screen Shot 2025 01 25 at 5.38.50 AM 1
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CapCut Admin
Posts: 128
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(@admin)
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Joined: 1 year ago

If you want to stop auto-renewal and delete your CapCut account, follow these steps:


Cancel CapCut Pro Auto-Renewal and avoid future charges

🔹 For Apple (iOS):

  1. Open Settings on your iPhone.
  2. Tap [Your Name] > Subscriptions.
  3. Find CapCut Pro and tap it.
  4. Select Cancel Subscription.

🔹 For Google Play (Android):

  1. Open the Google Play Store.
  2. Tap your profile icon (top right).
  3. Go to Payments & Subscriptions > Subscriptions.
  4. Find CapCut Pro and tap Cancel Subscription.

🔹 If You Subscribed via CapCut Website:

  1. Log in to the CapCut website.
  2. Look for Subscription, Account, or Profile settings.
  3. Find and cancel auto-renewal.

🔹 If You Paid via PayPal:

  • You might see a recurring payment in PayPal, but it’s best to cancel through Apple/Google Play/CapCut website for reliability.

2. Delete Your CapCut Account

🚀 Steps to delete your account:

  1. Open CapCut App.
  2. Go to Profile > Settings.
  3. Look for Delete Account, Close Account, or Account Settings.
  4. Follow the steps to confirm deletion.

If you can't find the option:


If you are Still Getting Charged After Canceling?

Double-check the subscription is canceled in Apple/Google Play.
Take screenshots of cancellation confirmations.
Contact CapCut & App Store Support if charges continue.
Dispute charges with your bank if all else fails.

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