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Sep 04, 2024 1:37 pm
I am unable to purchase the Annual subscription on my iPhone 14 Pro. I have included a screenshot of the error.
Steps I’ve taken to try resolve but still no luck:
- upgrading my iPhone to latest software version
- logged out and log back in
- deleted the app and reinstalled
- tried purchasing by using a different iPhone
2 Replies
Sep 05, 2024 2:01 am
Update: I installed the most recent update released on App Store. I am now getting a new error and still unable to purchase annual subscription
Sep 09, 2024 9:00 am
Hi. Try to choose a different payment method or you can try log in other account and purchase annual subscription. I hope that will help you.