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Unable to purchase Annual Subscription on iPhone


71fb331972b9bd0e060c2636c50e6966?s=80&r=g
Posts: 2
Guest
Topic starter
(@Julian C)
New Member
Joined: 4 months ago

I am unable to purchase the Annual subscription on my iPhone 14 Pro. I have included a screenshot of the error.

Steps I’ve taken to try resolve but still no luck:

- upgrading my iPhone to latest software version

- logged out and log back in

- deleted the app and reinstalled 

- tried purchasing by using a different iPhone

2 Replies
71fb331972b9bd0e060c2636c50e6966?s=80&r=g
Posts: 2
Guest
Topic starter
(@Julian C)
New Member
Joined: 4 months ago

Update: I installed the most recent update released on App Store. I am now getting a new error and still unable to purchase annual subscription

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a810c3027809300f285b6042098e3282?s=80&r=g
Posts: 1
 Azi
(@azi)
New Member
Joined: 3 months ago

Hi. Try to choose a different payment method or you can try log in other account and purchase annual subscription. I hope that will help you. 

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