What do I need to allow in the company's firewall to use capcut

Hi,

To use CapCut on your company's network, you will need to allow certain network traffic through your firewall.

General Internet Access:

• CapCut requires a stable internet connection to function properly. Ensure that the devices running CapCut have general internet access through your company's network.
• Outbound connections: CapCut needs to make outbound connections to various servers for features like:
• Downloading video assets and effects.
• Cloud storage and project syncing (if used).
• Application updates.
• Login and account verification.

Specific Domains (if domain-based filtering is used):

• You will need to monitor CapCut's network activity to identify the specific domains it attempts to connect to and allow those in your firewall if you are using domain-based filtering.

Ports and Protocols:

• HTTPS (Port 443): CapCut uses HTTPS for secure communication with its servers for login, data transfer, and updates. Ensure that outbound HTTPS traffic is allowed.
• HTTP (Port 80): While less secure, some parts of CapCut's communication still use HTTP. Allowing outbound HTTP traffic will be necessary, or you may need to specifically allow only HTTPS and monitor for issues.
• Other Ports: Depending on the specific features you use, CapCut uses other ports. Monitoring network traffic when using CapCut features might be necessary to identify additional ports to allow if you encounter issues.

Additional Considerations:

• VPNs: Some users use VPNs with CapCut to bypass regional restrictions or resolve connection issues. If users in your company are behind a restrictive firewall, a VPN might be a temporary workaround, but it's generally better to configure the firewall to allow necessary traffic for CapCut.
• Application Updates: Ensure that the devices can reach CapCut's update servers to keep the application up to date, as outdated versions can sometimes cause connection problems.
• Regional Restrictions: CapCut is not available in all countries. If your company is in a region where CapCut is restricted, you might need to use a VPN or find alternative solutions.

Troubleshooting Steps:

• Check Internet Connection: First, ensure the device has a working internet connection.
• Temporarily Disable Firewall: As a test, temporarily disable the firewall on a test device to see if CapCut works. If it does, then the firewall is indeed blocking necessary traffic. (Caution: Do this only for testing and re-enable the firewall immediately after).
• Monitor Network Traffic: Use network monitoring tools on a test device running CapCut to identify the specific domains and ports CapCut is trying to access.
• Create Firewall Rules: Based on the monitoring results, create specific "allow" rules in your company's firewall for CapCut's traffic.
• Update CapCut: Ensure you are using the latest version of CapCut.
• Check CapCut's Website: Refer to CapCut's website or support documentation for any specific firewall or network requirements.

It's important to implement firewall rules in a way that balances security with the functionality needed for CapCut. Start with allowing basic HTTP/HTTPS outbound traffic and monitor for any issues. If you encounter problems, you may need to investigate further and add more specific rules based on CapCut's network behavior.

In summary:

• Monitor the network traffic generated by CapCut to determine which domains and ports it attempts to access. This can be achieved using network monitoring tools or by reviewing firewall logs.
• Allow Specific Domains: Based on your findings, create firewall rules that permit traffic to the necessary domains. This may include CapCut's servers and any associated services it relies on.
• Open Required Ports: Ensure that both inbound and outbound traffic on the ports used by CapCut are allowed through the firewall.
• After adjusting the firewall settings, test CapCut to confirm that all features, including login and media uploads, are functioning correctly.