Hi 

You are having problems linking your email to your CapCut account. Receiving the verification code indicates that your email address is recognized, but the error message "enter a valid email address" suggests there might be an issue during the verification process. Here are some steps you can take to resolve this:

1. Verify Email Format: Ensure your email address is correctly formatted without any extra spaces or typographical errors.

2. Code Accuracy: Double, triple-check you're entering the code exactly as it appears in the email. No extra spaces, typos, or incorrect capitalization. Codes are often case-sensitive.
3. Code Expiration: Verification codes usually have a short lifespan (minutes). If too much time has passed, the code will be invalid. Request a new code.

4. Check for Multiple Accounts: Confirm that the email address isn't already associated with another CapCut account.

5. Email Client Issues: Sometimes, email clients can display codes incorrectly. Try viewing your email in a web browser to ensure the code is displayed accurately.

6. Use a Different Email Provider: If possible, try using an alternative email address from a different provider to see if the issue persists. This is just to see if the problem is specific to your primary email. If the second email works, it points to a problem with how CapCut is interacting with your primary email provider.

7. Force Stop and Restart: Completely close the CapCut app and reopen it. This can often resolve temporary software glitches.

8. Clear Cache and Cookies: Clearing your browser's cache and cookies can resolve unexpected behavior.

9. VPN/Proxy: If you're using a VPN or proxy, try disabling it temporarily. Sometimes, these services can interfere with account verification processes.

10. Try a Different Device or Browser: Attempt the process on another device or browser to rule out device-specific issues.

11. Email Filtering: Although unlikely since you're getting the code, check your email spam or junk folders just in case. Also, check if your email provider has any unusual filtering rules that might be blocking CapCut's communication.

12. Contact CapCut Support: If none of the above steps work, reach out directly to CapCut's customer support from the development team at [email protected]. 

Implementing two-factor authentication (2FA) can enhance your account's security. 2FA adds an extra layer of protection by requiring an additional verification code, which can be received via SMS, email, or a third-party authenticator app.

This ensures that even if someone has your password, they would still need the verification code to access your account.

We hope these suggestions help you successfully link your email to your CapCut account.