CapCut Admin
CapCut Admin
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Joined: Feb 15, 2024
Last seen: Mar 10, 2025
Topics: 0 / Replies: 242
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RE: Cannot Export TikTok draft into CapCut to edit directly

Hi, The direct export of TikTok drafts to CapCut for editing isn't a universally available feature, even though the accounts are linked. It's a feat...

3 weeks ago
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RE: double title while exporting

Hi, From what you have described it suggests there is some kind of layering or duplication happening that is not immediately obvious. Here is a br...

3 weeks ago
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RE: Capcut buggy

Hi You are facing problem with CapCut browser version, specifically crashes on the homepage and problems with text-to-speech. Follow these steps...

3 weeks ago
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RE: Ai Character do not show

Hi, If you are facing problems accessing the AI character feature in CapCut on your iMac. Try the following solutions. Language Settings: The AI...

3 weeks ago
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RE: Capcut Pro Sign in issue - Mac

Given that you've already tried waiting 24 hours, reinstalling the app, updating to the latest version, and clearing the cache without success, here a...

3 weeks ago
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RE: Exporting Files Instantly Disappearing From My Mac Downloads Folder

Hi, It is quite unusual for files to automatically disappear. May be this has something to do with the recent update which you did. We recommend try...

3 weeks ago
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RE: capcut_export_temp_folder - Issue with CapCut Export - Files Appearing in Recycle Bin

Hi, After exporting your video, you noticed a folder named "capcut_export_temp_folder" in your Recycle Bin containing unplayable video files. This f...

3 weeks ago
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RE: Invite friend 7 day PRO option not there

Hi You are trying to activate the 7-day free trial of CapCut Pro but are unable to find where to input the invitation code. Follow these steps: 1...

3 weeks ago
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RE: Same PRO account on PC and mobile

Hi, Yes, if you purchase CapCut Pro on your PC and use the same account on your mobile app, you will have access to the Pro version on your mobile d...

3 weeks ago
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RE: Incorrect Age Restriction Warning on My CapCut Pro Account

Hi, Given that you've already provided proof of your age, it is important to ensure that CapCut's support team has acknowledged and processed this i...

3 weeks ago
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RE: Validation email going on in a loop

Hi You are having problems linking your email to your CapCut account. Receiving the verification code indicates that your email address is recogniz...

3 weeks ago
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RE: Automation

Hi, Currently, CapCut does not offer a built-in feature to automatically delete or clip segments from a video at regular intervals like every X seco...

3 weeks ago
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RE: PLAY PENDULUM / REBOUND SWING BUG

Hi, The white artifact issue with the Play Pendulum/Rebound Swing effect on PNGs in the latest CapCut update is due to a compatibility problem intro...

3 weeks ago
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RE: Playback and Export Issue on capcut pc

Hi The problems of random playback pauses, a freezing or black preview screen, audio continuing without video, and export failures can be debugged ...

3 weeks ago
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RE: Payment process to CapCut Pro Not working...

Hi, Payment issues can arise due to various factors, and while your card functions correctly elsewhere, it is possible that CapCut's payment system ...

3 weeks ago
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