Hi It is nice to hear that your BBC radio station is empowering more staff to create videos. CapCut is a user-friendly editing tool, and here is ho...

Hi, The intermittent template functionality you are experiencing suggests a network or server-side problem. The inability to sign in further support...

Hi, The Windows (desktop) version of CapCut does not currently offer the templates feature that’s available on the mobile app. In other words, you’r...

Hi, Sometimes there are issues with CapCut Desktop when trying to add custom fonts. Although you’re using standard OTF/TTF files, there are a few fa...

Hi, CapCut Pro does not officially support sharing login credentials as you might expect. However, for collaborative editing there are options. Simp...

Hi, Unfortunately once a video project has been deleted from CapCut and then removed from the trash, there is no built‐in option to “undo” or recove...

Langganan CapCut Pro Anda terikat dengan akun email atau login sosial yang awalnya Anda gunakan untuk membelinya. Jika Anda masuk ke perangkat baru de...

Subscriptions for CapCut Premium are tied to the specific account and its associated email that was used to make the purchase. Currently there is not ...

Hi, Some times due to glitch in the CapCut app, the auto generate beats feature tends to hang. It generally happens due to audio sources wherein it ...

This problem usually happens when your account isn’t syncing properly between devices. Even though you purchased CapCut Pro on your mobile, if your PC...

CapCut Pro currently does not provide an option to update your payment method directly. Instead, you will need to cancel your current subscription and...

Hi, With release of new updates, the development team can relocate the features into different sections within the CapCut app. If CapCut's subtitle ...

Hi, Based on your query, it looks like a glitch where the auto‑generated captions aren’t dynamically syncing with the audio after export—even though...

Hi, If you are facing image and video quality issues in CapCut, it’s likely due to import compression, incorrect export settings, or codec incompati...

Hi, It seems you are experiencing issues with large file sizes and lengthy export times in CapCut for Windows 10. This becomes a common issue especi...