Hi, Certain features, including the settings menu, may be missing or vary depending on the device's hardware configuration, particularly the graphic...

Hi, It is perplexing that, despite using identical export settings, input files, and CapCut versions, your exported video is approximately 1.45 GB, ...

Hi, This discrepancy may be due to regional differences in CapCut's feature availability. Possible causes of such differences: Regional featu...

Hi, Here is a breakdown of potential causes and steps you can take to try and resolve the "Auto Reframe" issue on your CapCut desktop: Possible re...

@mr33 At the time of subscribing you should see various tiers such as Standard, PRO, teams etc. Therefore inside the app while subscribing look for an...

Hi, You are experiencing difficulties signing into the CapCut desktop client using your Google account. This issue can happen from several factors, ...

Hi, You can refer to a similar post here where we have posted a detailed guidelines on this issue. For your information we are summarizing the poi...

Hi, The "Join CapCut Pro" button or the option to subscribe is typically found in a few common locations within the CapCut desktop application. Expl...

Hi, Sorry for the delayed response. CapCut desktop should have search functionality for effects and transitions, and it should be readily available ...

Hi, We believe you are experiencing an issue in CapCut where the "Position and Size" function is missing from the Video Basic screen, replaced by "T...

Hi, Removing a logo from a video, such as the Lexus emblem on a car wheel, can be achieved using CapCut's editing tools. Here is a step-by-step guid...

Hi, You should not be seeing unexpected payment prompts when exporting your video, especially after using a template that wasn't marked as 'Pro'. Th...

Hi, We are sorry to hear about you not being able to access your CapCut PRO account. Unfortunately this matter needs to be taken up with the CapCut ...

Hi, Here's a breakdown of potential reasons why this happened and what you might be able to do to recover your work: What are the reasons for this...

Yes, you can customize CapCut templates to align with your brand colors. Here's how you can achieve this: 1. Utilize the Brand Kit feature: CapCut...