Hi, It is quite common for users to report performance changes, including lagging or freezing, after CapCut updates. Here is a breakdown of why th...

Hi, We understand your situation and concern about being potentially double-charged for your CapCut Pro subscription after it was canceled due to in...

Hi, It is particularly odd that it first exported without subtitles and now won't export at all in the 9:16 format after troubleshooting. This sugge...

Hi, Having to reinstall CapCut repeatedly just to see your AI-generated media is definitely not ideal. This issue comes from a glitch, cache problem...

Hi, It seems you are encountering a problem with CapCut's background removal features ("Customized cutout" / Penghapusan khusus and "Chroma key" / K...

Hi, Let us break down this workflow with CapCut Space. The clips edited and re-uploaded by your friend will be limited to 1080p. Here's why: ...

Hi, Based on the screenshot you provided, it looks like the "Lightness" setting under the "Color" adjustments is grayed out, while other settings li...

Hi, We understand you are facing two specific issues with CapCut's "Script to Video" feature, specifically concerning the "Smart Generation" using y...

Hi, When an effect looks perfect in the preview but changes drastically upon export, it usually points to differences in rendering between the previ...

Hi, Here is a comprehensive guide on troubleshooting CapCut opening issues on PC. 1. Basic Troubleshooting Steps: Restart Your PC: This is the...

Yes, if you purchase CapCut Pro on your PC and use the same account on your mobile app, you will have access to the Pro version on your mobile device ...

Hi, You are facing a "Couldn't log in right now" error with your CapCut Premium account, even after updating the app. This error often points toward...

Hi, If you are paying for Pro subscription and not able to access the features consistently, especially when you're trying to use a workaround like ...

Hi, We understand your situation. It is definitely concerning when projects seem to merge or appear across different accounts, especially when manag...

Hi, Not being able to access your "My Space" and cloud projects in CapCut would hinder your workflow. Let us try some troubleshooting steps to see i...