Hi, We understand that you are experiencing glitches with CapCut's background auto-removal tool, especially after using a green screen. This issue, ...

Hi, Transferring a CapCut Pro subscription between accounts is not straightforward, as subscriptions are typically tied to the account used during p...

Hi, We understand your need for an efficient workflow when slowing down numerous video clips daily. While CapCut offers robust video editing feature...

Hi, We understand your concern regarding the discrepancy in CapCut Pro subscription pricing between the UK and other regions. Let us clarify the sam...

Hi, You are raising a very important point about harmful content within CapCut templates. It is understandable that you want to report and have thos...

Hi, You are facing difficulties with your CapCut subscription payment. Let us explore some potential reasons and solutions for this issue: Use o...

Hi, As a CapCut Premium account holder collaborating with a content agency, it's essential to understand the platform's terms regarding commercial u...

Hi, If you try to export a video and encounter problem stating you are using a Pro feature that means you have added some effect or filter which was...

Hi, Yes. CapCut Pro offers cross-platform functionality, meaning it allows you to access your subscription across multiple devices, including both P...

Hi, Here is a breakdown of steps to take when in CapCut the original video's audio is not playing, even though you have checked the basics like mute...

Hi, It looks like you are having trouble exporting your CapCut video with subtitles. Here's how to make sure your subtitles are included when export...

Hi, Since you have already tried restart, reinstalling and using the online version, we present you the following debugging options and possible so...

Hello Ingrid, You heard it right. CapCut currently offers a referral program that allows users to access CapCut Pro features for free through a 7-da...

Hi, Thank you for your interest in CapCut Pro and for the valuable work your non-profit organization is doing in Germany. As of now, CapCut does not...

Hi, We understand that you are facing problem accessing the same CapCut projects across devices. While the mobile version allows uploading projects ...