CapCut Admin
CapCut Admin
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Joined: Feb 15, 2024
Last seen: Mar 10, 2025
Topics: 0 / Replies: 242
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RE: Won’t let me use capcut

If you are facing CapCut templates displaying the "try again later" error message. This issue can come from various factors, but here are some steps y...

2 weeks ago
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RE: You’ve charged my money ahead of time!

Hi, Based on what you have described, in this situation Apple is generally responsible for refunds related to App Store purchases. Apple's subscri...

2 weeks ago
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RE: CapCut possibly has discrimination for English users

Hi, CapCut offers a built-in text-to-speech converter that enables users to create immersive voiceovers directly within the platform. This feature s...

2 weeks ago
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RE: Macbook says I need to join Pro when I already have

Hi, This issue seems to be little technical which the development team can resolve. Please send a follow up email along with the screenshots of both...

2 weeks ago
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RE: Payments problem error 222

Hi, The error code 222 in payment systems often indicate issues with the payment method, such as the card number not being recognized by the issuing...

2 weeks ago
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RE: Tik Tok sounds are not displayed in the audios

Hi, If you are facing sound sync issues across TikTok and CapCut then try one of the following: Extract Audio from TikTok Videos: Save the TikTo...

2 weeks ago
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RE: Speed clip cannot be clicked

Hi, If you are having trouble adjusting the speed of your 33-second video clip in CapCut for PC then try below steps to modify the playback speed: ...

2 weeks ago
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RE: Capcut Pro User Sign In on the Macbook Desktop App

Hi, I think your issue is similar to the one presented in another forum topic. Kindly refer the below post and see if it addresses your issue. If no...

2 weeks ago
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RE: Ban from Capcut

Hi, If you have been banned in CapCut due to age reasons then address this issue step by step: 1. Double-check CapCut mails and notifications: ...

2 weeks ago
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RE: Can't find Receipt for CapCut Pro

Find the solution posted here:

2 weeks ago
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RE: Not able to scroll error PLS help

Hi, It looks like you are experiencing a scrolling issue with the AI background generation tool on the CapCut web app. Since you've tested this on d...

2 weeks ago
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RE: Capcut not exporting my entire video

Hi, If CapCut is exporting only a portion of your video. This problem can come from various factors, including unintentional selection of a specific...

2 weeks ago
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RE: Macbook says I need to join Pro when I already have

Hi, If you have PRO on your iPhone device then you should have the same on your Mac as well. This issue often arises due to account synchronization ...

2 weeks ago
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RE: Need help on my project going missing

Hi, Try out the following ways with which you can try to get back your project: 1. Check CapCut's trash or recycle bin: Accessing trash: Op...

3 weeks ago
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RE: Fullscreen button not working

Hi, You are having issue with the fullscreen functionality in CapCut where attempting to enter fullscreen mode causes the video to shift to a corner...

3 weeks ago
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