The privacy of our customers is a top priority at CapCut. The sorts of data CapCut collects and records, as well as its uses, are detailed in this privacy policy document.

Please get in touch with us if you have any further inquiries or need more details regarding the privacy policy. Below is the summary of privacy policy, data collection, processing and utilization by CapCut app.

This is from the CapCut app perspective provided by the original development team. Please contact the developer directly for any of your concern at [email protected]. For extended support for your usage of CapCut app please reach out to us through our contact us page. You can discuss your topics of interest with other users and video editors in the CapCut Community Forum.

Privacy Policy

CapCut’s Privacy Policy outlines how ByteDance Pte. Ltd. collects, uses, shares, and processes personal information through its services, including the CapCut mobile app, desktop applications, and official website.

The policy details the types of information collected, such as account details, user-generated content, contact information, and technical data. It also explains the purposes for collecting this information, which include providing and improving services, personalizing user experiences, and ensuring security.

Additionally, the policy describes users’ rights regarding their personal data and provides guidance on how to exercise these rights.

You shouldn’t access or utilize the Platform or Products if you disagree with this Policy.

The Platform consists of the CapCut cellphone software packages, desktop software applications, the official CapCut website, CapCut services in other forms that are currently or subsequently developed, related Software Development Kits, and Application Programming Interfaces for you to obtain and use the Platform and the Services through third-party internet sites and software applications.

The Platform’s version may vary depending on a number of variables, including the device you use and the country from where you access the Platform. It’s possible that not all countries, all devices, or all languages will have access to the Services in full or in part.

Which data is collected from the user?

When you sign up for an account, post material to the Platform (in which such capabilities are accessible), use the Services, or comply with our request, we receive and handle information about you. When you use our Platform or our Services, we may also gather information about you automatically.

These comprise technical and behavioral data pertaining to how you use the Services. If you use the Platform without having an account, we may still gather information about you. There are 3 sources of your information which is used by CapCut to provide the video editing services. They are:

Data Sourced directly from the User

• Account Information: Details like your date of birth, email, password, phone number, social media accounts, and profile details.
• User Content: Uploaded or created content such as photos, videos, audio, metadata, clipboard content, and pre-uploaded drafts.
• Contacts: Gmail addresses if you sync your Google contacts.
• Communication: Information shared during inquiries, complaints, or feedback.
• Purchases: Payment details and transaction information for paid features.
• Feedback: Voluntary data from surveys, promotions, or contests.

Derived Information from your app usage

• Technical Data: IP address, device identifiers, app version, system language, and region.
• Image & Audio Data: Analysis of objects, scenery, and audio for recommendations and moderation.
• Auto-Captions: Transcription and edited text for feature improvement.
• Location: Approximate location based on SIM card or IP address.
• Cookies: Used for functionality, security, personalization, and marketing (consent-based where required).
• Usage: Interaction with content, preferences, and app activity across devices.

Information sourced from third-parties

• Third-Party Services: Data from platforms like Google, Apple, Facebook, or TikTok when used for login.
• Corporate Affiliates: Data from related companies within CapCut’s corporate group.
• Others: Information from User Content, mentions, complaints, or feedback from other users.

CapCut uses this information to enhance user experience, provide services, personalize content, and improve its platform.

How is your information utilized?

CapCut Video Editing App collects and uses your information to:

• Confirm your identity and age
• Manage and provide services, including content creation, sharing, user interaction, and access to connected products via a unified account
• Promote your content, share updates, and communicate service changes
• Deliver personalized content and marketing tailored to your preferences
• Enforce policies, address inquiries, and enhance services through research and technology improvements.
• Detect and prevent fraud, abuse, and security risks by analyzing user content and metadata
• Provide, measure, and optimize advertising, including personalized ads where permitted
• Comply with legal requirements and safeguard user interests

Additionally, your information may be used for other purposes disclosed during collection or with your consent, as permitted by law.

With whom your data is shared?

We may provide your information with outside service providers who assist us in delivering the CapCut Video Editing Platform, notifying you of changes, or conducting analysis.

We may also share your data with any participant of our corporate group in order to improve the Platform, give you access to other services offered by that member, or for inbuilt business requirements. We will disclose your information when and when needed by law to regulators, law enforcement, and other parties in accordance with a court order.

How long will CapCut keep your data?

• We retain your data only as long as necessary to provide the Services, fulfill our contractual obligations, and protect our legal rights.
• When your information is no longer required for delivering the Services, we store it only for essential business purposes or to meet legal requirements. Additionally, we may retain your data if it is needed for the establishment, exercise, or defense of legal claims.

How will you get to know of any policy changes?

• We may revise this privacy statement periodically. Significant changes will be communicated through a notice on the platform or other appropriate channels, using commercially reasonable efforts.
• We recommend reviewing the Privacy Policy each time you access the platform to stay informed about our practices. The “Last Updated” date at the top of the policy reflects when changes take effect.
• By continuing to use the platform or services after the updated policy’s effective date, you agree to the new terms, including how we collect, use, process, disclose, or transfer your personal information.

Data items collected from the users

Following data set is collected by CapCut:

• Registration: date of birth, email, social network profile, passwords etc.
• User Content: region, photos, videos, templates, upload, export etc.
• Other information: Cloud services, payment data, third party service provider data etc.
• Technical Information: IP address, device ID, mobile, device, model, network type, version number, OS, CPU, manufacturer, resolution, language, region, battery, likes, stickers, filters etc.
• Location: Based on IP address or mobile network
• Usage Data: video editing, recommendation based on content, content promotion etc.
• In addition to develop and enhance the auto caption feature, we will gather the transcribed and altered text if you use it.
• Data from other sources such as Facebook, TikTok, Apple, Android etc.

Cookies

Cookies are small files that enable us to collect information, including personal data, to provide specific services and functionality. We, along with our service providers and business partners, use cookies to gather data about you and your device across the Service and other platforms. This helps us monitor website usage and performance.

By using our Services and Platform, you consent to our use of cookies. You can manage some data collection by adjusting your browser settings to reject or disable cookies. Refer to your browser’s instructions for guidance, as settings vary by browser.

To disable specific types of cookies, you may need to configure settings for each device or browser individually. Keep in mind that rejecting, disabling, or removing cookies may limit access to certain Platform features and prevent us from delivering the full range of services you’ve requested.

What happens to the information collected from you?

Your data is utilized in the following manner:

• verifying your identity and age;
• administering and providing you with the System and Services, allowing you to communicate with other users, create, update, and share User Content, and take part in interactive parts of the Platform when you choose to;
• offer you with user support, personalized or personalized information or material that may be of interest to you, interact with you, including informing you of changes to the Platform and Services;
• enforce the terms, conditions, and policies; address, handle, and handle applications, enquiries, requests, grievances, and comments from you;
• administer the System and for core workings, such as debugging, data analysis, testing, research, statistics, and survey reasons; enhance and develop the Platform and make sure tools on the Platform are displayed in the most effective way for you and your device;
• assuring your safety and security by monitoring user content, communications, and related information for breaches and inappropriate material;
• identifying abuse, fraud, and unlawful conduct on the platform;
• if a suitable personalization feature is available, make it available to users;
• for any other purposes for which you have supplied the data with your consent or at your direction; to comply for any applicable laws, regulations, codes of practice, guidelines, or rules; or to assist in enforcement agencies and investigations carried out by any governmental and/or regulatory authority;

To whom does CapCut share information with?

CapCut shares information with following parties. This is done in order to provide great services to you:

• Service Providers
• Group Companies
• Third Party Social Network Service Providers
• Advertising and analytics partners
• Law Enforcement
• Sale or merger
• Third-party content

Where is your data stored?

For the reasons outlined in the Policy, the information we get from you about you may be transmitted to and kept at a location within or outside of your country. We’ll do all in our power to keep your information safe and handle it in line with our Policy.

When we move any of your personal information outside of the nation in which you reside, including for one or more of the purposes outlined in this Policy, we will do so in compliance with applicable privacy laws, including by concluding data transfer contracts with the beneficiary to guarantee your personal information is given an adequate level of protection.

What are your rights on the CapCut platform?

You may be able to regulate how you interact with the System by visiting your in-app settings on some versions of the Platform. These settings may allow you to control whether you see specific types of interest-based marketing on the Platform as well as access and edit the majority of your profile information.

In accordance with any relevant legislation, you could also have access to your data, have it deleted, and possibly have other rights. Please get in touch with the developer if you have any concerns regarding how to use the options or about any rights you may have with relation to your personal data in your own country.

Is the information submitted secure?

We’ll do all in our power to keep your information safe and handle it in line with the Policy. You should be aware that no method of data storage or transfer over a public network, including the Internet, can be completely guaranteed to be safe.

To increase the overall safety of our systems, we have put in place technological and organizational safeguards that we will periodically modify and upgrade.

How long is the data retained?

In order supply users with the Platform or the Services, for example, we keep your data for as long as it is required to fulfil the purpose(s) for which it was obtained. If we do not require your information to deliver the Service or the Products, we will only store it for as long as it serves a necessary business or legal purpose.

To meet our legal requirements or when it’s essential for the creation, exercise, or protection of legal claims, there are times when we must preserve this information for a longer period of time.

We could keep your data in a consolidated and sanitized state after you stop using our platform or services. Despite the aforementioned, we reserve the right to keep any information we deem reasonably required in order to uphold our agreements, meet our legal duties, and settle legal disputes.

Is CapCut suitable for Children and minors?

Children who aren’t 13 or the comparable age limit in the relevant area should not use the Platform since it is not intended for them. Users who are not of legal age may not utilize the application. We shall erase the user’s information in accordance with applicable legislation if we learn that personal information was obtained from a person who was under the required age.

Please get in touch with the creator at [email protected] if you suspect that we may have information on or acquired from a kid under the required age.

Where to raise complaints?

If you have a problem about the way we handle your personal details, please get in touch with us at [email protected]. We’ll do our best to respond to you as quickly as we can.

This does not affect your ability to file a complaint with the appropriate data protection authorities or use the dispute procedure outlined in the Terms of Service.

By using the Services, you agree that in certain cases, your identity may be disclosed to third parties if they claim your uploaded content infringes on their intellectual property or privacy rights.

If you have a complaint about content uploaded by other users or need to report an issue, you can contact support at [email protected].

If you believe your copyright has been infringed, you can file a “Copyright Infringement Report” by clicking “Report” on the specific content within the CapCut Video Editing App.

Alternatively, you can submit a copyright notification to [email protected] with the required information, including your contact details, the alleged infringing content’s location, your reason for the report, and supporting documents. A statement of good faith and a signature are also required.

All submitted information may be shared with the content uploader or made public.

If you have any concerns or queries regarding the privacy policy then please submit a privacy request here.